YOUR QUESTIONS ANSWERED
See our answers to the most frequently asked questions about our hair and beauty treatment services.
1. What hair treatments do you offer?
We provide colouring, keratin treatments, scalp care, and deep conditioning.
2. How often should I get a haircut?
Every 6-8 weeks for healthy maintenance, but it varies by hair type and style.
3. What are the benefits of facials?
Facials cleanse, hydrate, and improve skin texture, helping with acne, pores, and radiance.
4. How long does hair colouring take?
Typically, 1-2 hours for touch-ups, up to 4 hours for complex styles like balayage.
5. How should I prep for a facial?
Avoid exfoliating and harsh products for 24 hours before, and share any skin sensitivities.
6. Can I color and do keratin the same day?
We recommend waiting a week between these treatments.
7. What if I have sensitive skin?
Let us know before booking; we offer gentle, hypoallergenic options.
8. How do I maintain my hair colour?
Use colour-safe products, avoid sun, and schedule touch-ups every 6-8 weeks.
9. What’s your cancellation policy?
Please cancel 24 hours in advance; late cancellations may incur a fee.
10. Do you offer bridal and event services?
Yes! We do makeup and hairstyling for special occasions.
11. How can I pick the right treatment for my skin?
Book a consultation for a customised skincare plan.
12. What products do you use?
We use natural, cruelty-free products to ensure safe and gentle care for your hair and skin.
13. Can I book multiple services in one visit?
Yes, we can arrange back-to-back services for your convenience.
14. Is there a consultation fee?
Most are complimentary, though some may require a deposit for specific services.